Accessibility

Our commitment

We want everyone to be able to order and watch a Paw Story. We are working toward Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1.

What we have done

• You can pick a story, make your film and check out with a keyboard alone.
• Buttons, links and fields show a clear outline when they have focus.
• Images have text alternatives.
• Our films are music only, with no dialogue. Each one has a caption track and a short written description.
• Pinch to zoom is never blocked.
• A Pause motion button stops moving content and autoplaying videos.
• Every film comes with a caption track and a note that it is music only. The film watch page uses your browser’s own video player; the gift page has a large play and pause button.
• If your device is set to reduce motion, we hold back autoplay and animation.
• Forms and status messages work with screen readers: fields have labels, and errors and updates are read out.

Known limitations

• Some of our older demo videos do not have a written description yet.
• The card payment fields at checkout are provided by Stripe, our payment processor, so their accessibility is in Stripe’s hands.

Feedback and help

If anything on this site is hard to use, email hi@pawstory.io with the page and what happened; we read every message and usually reply within two business days.

This statement was last reviewed on October 24, 2026.